CORPORATE QUALITY INTERNATIONAL
Helping Businesses Achieve Great Results
Welcome to Corporate Quality International, a business management consultancy that helps businesses like yours develop to their full potential. To ensure this is possible, we provide the following services:
Free no obligation consultation
Business and strategic plans
Business structure and development
Preparation and editing of procedure manuals and documentation
Quality management system development and implementation
Internal quality auditing
Full franchising services and advice
A range of other individually tailored services for your business
Ready to Make some Changes?
In the competitive environment we see today, it is essential that your business is at the top of its game. This means that you have business and operating systems in place to ensure that you have the best people doing the best job to market and deliver the best services or products.
We have years of experience in delivering services which will help to solve existing problems, mitigate risk and vastly improve your efficiency and profitability.
Below is our range of most commonly delivered services. If there is something else you are looking for, give us a call or drop us a line as we can probably help you as well. Remember, it costs you nothing to talk to us.
We are not as expensive as we look.
FREE INITIAL CONSULTATION
Getting to know us
This is when you tell us your concerns and what assistance you require and you hear how we will help you to solve your problems and take your business to the next level.
You will get up to an hour of our time free of charge so you can fully understand what you will receive from us once you begin. This is a no-obligation offer.
We may not tell you what you want to hear, but you will receive honest and sound advice.
It doesn't cost you anything to find out what we can offer.
BUSINESS AND STRATEGIC PLANNING
Planning and building for the future
You cannot build a house without a house plan and neither can you build a business without a business plan. Planning is an essential part of starting and building a business. We will discuss your business and life goals and help you to plan and build an organisation which will allow you to achieve the goals you have set for your business and yourself.
Key benefits of a business planning session
Review and set business direction
Align goals amongst directors
Identify Gross Revenue Targets and Key Performance Indicators
Establish a robust accountability system
Identify critical challenges and opportunities in your business and the actions required to resolve or maximise them
Set timeframes for achieving goals
Identify what support and resources you will need to achieve your goals
Enables you to communicate your goals with your team
Provides a platform to develop financial forecasts
Use as a basis to set team members' individual goals and targets
Start planning now to get the business you want. The journey is always easier if you know where you are going before you start.
BUSINESS STRUCTURE AND DEVELOPMENT STRATEGIES
Growing your business efficiently and cost-effectively
With years of experience, we have the capabilities and expertise to help you take your business to the next level. We understand the 5 key areas that can be improved to generate increased profits. We will demonstrate to you how working on these will create immediate and dramatic results for you. We will suggest, and help you implement, a range of strategies to grow these 5 areas and get the results you want.
Don't waste money on ineffective advertising. We will help you to grow your business cost-effectively.
Sit down with us and we will tell you how.
PREPARATION AND EDITING OF MANUALS AND DOCUMENTATION
Capture your intellectual property
Many people will tell you that your staff are your most valuable asset. We don't agree at all. If a staff member leaves, you can replace them. We are not saying that your staff are not important, but we think something else is even more important. What happens if you lose your intellectual property. This is the information, knowledge and know-how that has been accumulated in your business and which enables everyone in your organisation to do their job. You cannot operate without it. It is this intellectual property that is your most valuable asset. Many businesses fear losing staff because much of their intellectual property is stored in the heads of their staff, rather than in a good set of policy and process documents which ensure that it is retained if a staff member leaves.
We will make it easy for you to capture and record your intellectual property in a set of high quality and easy to use manuals. We will help you to set them up and teach you how to write operating procedures that are easy to follow and very user-friendly. The added advantage of this, apart from retaining the information in your business when somebody leaves, is that training times are reduced because the information is readily available for training new staff and can be referred to by them at any time.
All your business know-how in a user-friendly format. Let us show you how.
QUALITY MANAGEMENT SYSTEM DEVELOPMENT AND IMPLEMENTATION
Quality accreditation made easy
We have over twenty years experience in developing and implementing quality management systems for compliance with a wide range of quality Standards and Regulations. Our experience extends from industrial situations to highly technical environments such as calibration and testing laboratories and medical facilities.
Many businesses find that achieving and maintaining quality accreditation is a daunting and stressful exercise. The reason for this is that the Standard against which they are seeking accreditation states what is required, but does not provide any information about how to achieve it. We will make this task simple, as we will explain how to comply with each clause of the Standard and show you how to prepare your Quality Manual, Policy Documents and Procedure Manuals to ensure your quality management system complies with the requirements of the relevant Standard. This will dramatically shorten the time it takes until your initial audit and reduce your costs considerably.
We will ensure that, not only does your quality management system enable you to easily comply with the requirements of your accreditation Standard, it will also provide you with a number of tools so you can easily track quantifiable KPIs to enable you to constantly measure and track the performance of your quality management system and your business. We believe that a quality system should, not only ensure your continued accreditation but, provide you with a business model and the tools to continuously improve the way you do do business and your business success.
We will provide on-going quality education to ensure your staff understand the operation of your quality management system and can participate in quality related activities, such as internal quality auditing and others, to get the best out of your system.
Take the stress out of quality management. For assistance with your accreditation or quality management requirements, call us now.
INTERNAL QUALITY AUDITS
Performing your own internal audits, while generally being an accepted and effective option, can give rise to subjective findings, as well as familiarity with a situation causing staff to miss the obvious non-compliances or opportunities for improvement.
We will provide you with the opportunity to cast a fresh pair of eyes over parts or all of your quality management activities to provide an objective assessment of the performance of your quality system and your level of compliance.
Our experience in auditing will provide you with an audit report which will identify any non-compliances and opportunities for improvement and will also provide helpful suggestions as to how to address any of these to ensure that your quality system is as effective as possible in retaining your accreditation and in providing the benefits you should expect from it. We can also help to train your staff to better understand the audit process and so achieve more beneficial outcomes from your internal audits.
For any matter related to your internal quality audits, call us now.
FULL FRANCHISE DEVELOPMENT SERVICES
Leverage your successful business
Franchising is a proven and effective method of leveraging a successful business. For a franchise to become and remain successful, it must be well thought out and well systemised with high quality documentation and manuals etc. We provide a full range of franchise services for both franchisors and franchisees. We provide everything you need from feasibility studies through to the development of your systems and documentation.
Here is a list of what we will help you with if you decide that franchising is for you:
If you are considering franchising, or are having problems with a franchise you are already involved in, you should be talking to us: it.
CUSTOMISED SERVICES FOR YOUR BUSINESS
No job too big or too small
All businesses at some time need temporary, casual or part-time staff to fill important positions.
We are more than happy to provide you with services regardless of whether this is in a casual or part-time employment position or consultant capacity.
We are very flexible in the way we can deliver our services. Give us a call to discuss your requirements and how we can help you fill the gaps.
mentoring and advice
complete systemising of your business
preparation of all franchise documentation, including your franchise manual, procedure manuals, disclosure document, franchise agreement and more
on-going support for life for your franchise
advice on how to manage difficult franchisors
advice on how to manage difficult franchisees
WHO WE ARE
Committed to Excellence
Corporate Quality International was founded in 1995. For over twenty years a wide range of services has been delivered to many clients in New Zealand and Australia who have benefited from our advice and expertise.
We are looking forward to helping you develop strategies for, not only surviving but, thriving in the future and growing your business to the level you dreamed of.
Give us a call today to set up your free no-obligation consultation. It doesn't cost you anything to have a discussion with us.
P.O. Box 7610, Sydenham, Christchurch. New Zealand